Certified Pega System Architect v8.0 (2019) — Question 17

An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data.
How is the Conversation preference data type sourced?

Answer options

• A. Local system of record
• B. No system of record
• C. External system of record

Correct answer: C

Explanation

The correct answer is C because the Conversation preference data type is typically collected from an external source that aggregates and maintains such user preferences. Options A and B are incorrect as they suggest either a local source or a lack of a source, which does not align with the need for comprehensive data analysis.