Certified Pega System Architect v8.8 — Question 16

An internet provider determines the best internet speed for a customer based on the customer's answers to a series of nested questions, such as whether the customer is seeking service for a business or for a residence and what is their expected internet usage.

Which feature do you use to configure the application to recommend an internet speed based on the customer's responses?

Answer options

• A. Configure a decision tree.
• B. Configure a process with multiple decision shapes.
• C. Configure a decision table.
• D. Configure a view that displays the customer's responses.

Correct answer: C

Explanation

The correct answer is C, as a decision table is specifically designed to evaluate multiple conditions and provide outcomes based on various combinations of inputs. The other options, like decision trees and processes with decision shapes, are useful but do not directly correlate to the structured evaluation required for determining internet speed based on customer responses.