Certified Pega System Architect v23 — Question 11

Which two scenarios require you to configure conditional processing within the case type? (Choose two.)

Answer options

• A. A scholarship eligibility application requires students to enter standardized test scores. Students with qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.
• B. An application requires customers to select the type of request in a drop-down list. The system routes the request to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.
• C. A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.
• D. A catering booking application requires customers to enter information about the expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.

Correct answer: A, C

Explanation

The correct answers, A and C, involve scenarios where the process varies based on specific conditions (test scores or membership number). Options B and D do not feature conditional processing; they describe straightforward workflows without variations based on user input.