Certified Pega Decisioning Consultant v8.8 — Question 4

U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?

Answer options

Correct answer: A

Explanation

The correct answer is A, as suppression rules can prevent certain offers from being displayed to specific customers based on their current card status. The other options, while related, do not directly address the mechanism that restricts visibility of the new offer due to Anna's existing higher value card.