Certified Pega Decisioning Consultant v8.8 — Question 14

U+ Bank wants to use Pega Customer Decision Hub™ to show the Reward Card offer on its website to the qualified customers. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning architect, you need to verify the configurations in the Channel tab of the Next-Best-Action Designer to enable the website to communicate with Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you ensure are complete in the Channel tab of the Next-Best-Action Designer? (Choose two.)

Answer options

• A. Define the starting population.
• B. Enable a web channel.
• C. Map the real-time container to a business structure level.
• D. Add contact policy rules.

Correct answer: B, C

Explanation

To ensure that the website can effectively communicate with Pega Customer Decision Hub, it is essential to enable a web channel (B) and map the real-time container to a business structure level (C). Defining the starting population (A) and adding contact policy rules (D) are important, but they do not directly facilitate the necessary communication for the specific scenario.