PECB Lead Implementer (ISO/IEC 27001) — Question 18

Diana works as a customer service representative for a large e-commerce company. One day, she accidently modified the order details of a customer without their permission. Due to this error, the customer received an incorrect product. Which information security principle was breached in this case?

Answer options

Correct answer: C

Explanation

The principle of Integrity was breached because Diana altered the order details, leading to the customer receiving an incorrect product, which compromises the accuracy and authenticity of the data. Availability refers to ensuring that services are accessible, while Confidentiality pertains to keeping information private; neither applies to this scenario.