Palo Alto Networks System Engineer – Cortex — Question 63

Which two troubleshooting steps should be taken when an integration is failing to connect? (Choose two.)

Answer options

• A. Ensure the playbook is set to run in quiet mode to minimize CPU usage and suppress errors
• B. Confirm the integration credentials or API keys are valid.
• C. Check the integration logs and enable a higher logging level, if needed, view the specific error.
• D. Confirm there are no dashboards or reports configured to use that integration instance.

Correct answer: B, C

Explanation

The correct answers, B and C, focus on validating credentials and examining logs, which are critical steps in troubleshooting connection issues. Option A is irrelevant as quiet mode does not address connection problems, and option D does not contribute to resolving the integration connectivity issue.