Palo Alto Networks System Engineer – Cortex — Question 4
Which two Cortex XSOAR incident type features can be customized under Settings > Advanced > Incident Types? (Choose two.)
Answer options
- A. adding new fields to an incident type
- B. setting reminders for an incident service level agreement (SLA)
- C. defining whether a playbook runs automatically when an incident type is encountered
- D. dropping new incidents of the same type that contain similar information
Correct answer: A, C
Explanation
The correct answers are A and C because you can indeed add custom fields to incident types and set playbook automation based on incident types in Cortex XSOAR. Options B and D are incorrect as reminders for SLAs and dropping similar incidents are not customizable features in that section.