Palo Alto Networks Certified Strata Field Engineer (PCSFE) — Question 27

In which area of the Customer Support Portal should a firewall administrator complete the steps to deactivate an accidentally deleted VM-Series firewall and free up Software NGFW Credits?

Answer options

• A. Resources
• B. Tools
• C. Assets
• D. Support Cases

Correct answer: C

Explanation

The correct answer is C, as the 'Assets' section is specifically designed for managing and deactivating resources such as firewalls. The other options, while they may provide additional tools or resources, do not pertain directly to the management of VM-Series firewalls and associated credits.