Palo Alto Networks Certified Security Automation Engineer (PCSAE) — Question 111

An administrator has noticed that an integration has failed to fetch incidents. Where would they go to download logs to troubleshoot the error?

Answer options

• A. Go to the Marketplace > Download the Fix my XSOAR playbook pack > Run the playbook > Download logs from War Room
• B. Settings > About > Troubleshooting > Set Log Level to Debug > Download Logs
• C. Dashboards & Reports > System Health
• D. Settings > About > System Diagnostics

Correct answer: B

Explanation

The correct answer is B because it specifies the exact steps to set the log level to Debug, which provides detailed logs necessary for troubleshooting. Option A involves a playbook that may not directly address the integration issue, while options C and D do not provide a direct method to download logs for troubleshooting purposes.