Palo Alto Networks NGFW Engineer — Question 29

An organization has configured GlobalProtect in a hybrid authentication model using both certificate-based authentication for the pre-logon stage and SAML-based multi-factor authentication (MFA) for user logon.
How does the GlobalProtect agent process the authentication flow on Windows endpoints?

Answer options

Correct answer: A

Explanation

The correct answer, A, accurately describes how the GlobalProtect agent first establishes a pre-logon tunnel using the machine certificate and then prompts for SAML-based MFA credentials during user sign-in, ensuring both device and user authentication. Option B is incorrect because it implies that no MFA is required after pre-logon, which contradicts the use of SAML-based MFA. Option C misrepresents the process by suggesting that MFA is completed without user interaction, which is not how the flow works. Option D incorrectly states that user login for MFA is required before the pre-logon tunnel, which undermines the purpose of the pre-logon certificate authentication.