Oracle HCM Cloud: Global Human Resources 2017 Implementation Essentials — Question 2

The line manager of an employee is also the HR manager for that employee. The Promotion approval rules state that a transaction should be approved by the line manager followed by HR. If this employee receives a promotion, the approval will go to the manager twice. The customer requires that when approvers repeat in the routing chain, only one approval notification should be triggered to such approvers.
What steps in Business Process Management (BPM) Worklist should you perform to meet this requirement?

Answer options

Correct answer: A, B, C

Explanation

The correct answer is A, as changing the Task Aggregation configuration to Once Per Task prevents multiple notifications for the same approver. Option B, while it may seem relevant, does not address the issue of duplicate notifications directly. Options C, D, and E do not relate to the requirement of limiting notifications for repeated approvers and thus do not help in fulfilling the customer's request.