Oracle Financials Cloud: General Ledger 2017 Implementation Essentials — Question 7

How can a Collector assigned to a Customer modify a strategy that is assigned from the Collections Dashboard?

Answer options

• A. A strategy is automatically assigned based on Scoring and cannot be manually assigned to a Customer by a Collector.
• B. Only a Collections Administrator can modify the strategy.
• C. The Collector can modify the strategy from the Profile > Strategies tab.
• D. The strategy can be modified from the Manage Customers page.

Correct answer: A

Explanation

The correct answer is A because the system automatically assigns strategies based on a scoring mechanism, preventing Collectors from making manual adjustments. Options B, C, and D are incorrect as they suggest that Collectors or other roles have the ability to modify assigned strategies, which contradicts the automatic assignment process.