Oracle Financials Cloud: General Ledger 2017 Implementation Essentials — Question 55

There are a few customers that you do not want to send dunning letters to.
How would you exclude these customers from dunning?

Answer options

• A. Disable Send Dunning Letter in Transaction Source Type.
• B. Disable Send Dunning Letter on the Correspondence tab.
• C. Disable Send Dunning Letter in Collections Preferences.
• D. Disable Send Dunning Letter on the Profile tab.
• E. Disable Send Dunning Letter in Transaction Type.

Correct answer: D

Explanation

The correct answer is D because disabling the Send Dunning Letter option on the Profile tab specifically targets individual customer profiles, allowing you to exclude particular customers. The other options either affect broader settings or different areas that don't specifically manage customer exclusions for dunning letters.