Oracle Field Service Cloud Service 2016 Implementation Specialist — Question 55

Your customer is concerned about not having access to schedule orders and check availability when the Global Order Promising server is down. Which two statements are true? (Choose two.)

Answer options

• A. Affected orders can be rescheduled based on supply chain availability search after server recovery.
• B. Global Order Promising continues promising orders based on supply chain availability search until the server or backup server can be restarted.
• C. Global Order Promising cannot continue promising orders, but the server or backup server is usually restarted quickly.
• D. Affected orders cannot be rescheduled based on supply chain availability search after server recovery.
• E. Global Order Promising continues promising orders based on lead-time availability until the server or backup server can be restarted.

Correct answer: A, B

Explanation

Answer A is correct because affected orders can indeed be rescheduled once the server is back online and the supply chain availability is reassessed. Answer B is also correct as Global Order Promising can continue to promise orders based on supply chain availability until either the primary or backup server is restarted. The other options are incorrect because they either state that orders cannot be promised or that they cannot be rescheduled, which does not reflect the functionality of the system.