Oracle Field Service Cloud Service 2016 Implementation Specialist — Question 4

How does Order Management interact with multiple fulfillment systems to fulfill sales order lines?

Answer options

• A. It has a web service broker that routes requests from the Fulfillment Task Layer.
• B. It has a web service broker that routes requests from the External Interface Layer.
• C. The Fulfillment system routing is defined in the orchestration.
• D. The sales order lines are converted to Fulfillment Lines and fed to the Fulfillment systems.

Correct answer: C

Explanation

The correct answer is C because the orchestration defines how order fulfillment is managed across different systems. Options A and B are incorrect as they misidentify the source of requests, and option D, while related, does not address how the routing is orchestrated.