Oracle Sales Cloud 2016 Implementation Specialist — Question 2

Which three statements are true regarding the Customer Account Overview mobile application? (Choose three.)

Answer options

• A. You may add Promise messages/comments for specific customers from your local device which automatically update the EnterpriseOne system.
• B. To ensure that your mobile applications are searching for and returning the correct data, you must verify that the Search Type processing option on the Details tab of the Customer Master program (P03013) is set with the correct search type. The mobile applications will return only those address book numbers that use the search type defined in this processing option.
• C. You may add customer contact information to your local device.
• D. The Customer Account Overview is only available on iOS devices and is not compatible with Android devices.
• E. Not all customer information available in the base software is available in the mobile applications.

Correct answer: A, B, E

Explanation

The correct answers are A, B, and E because they accurately reflect the functionality and limitations of the Customer Account Overview mobile application. Option C is incorrect as it implies local storage, which may not be part of the app's features, and option D is wrong since the app's compatibility is broader than just iOS.