Oracle Service Cloud Developer — Question 23

Oracle Configuration Manager is the key to the proactive capabilities of MyOracle Support.
Which three statements describe OCM? (Choose three.)

Answer options

• A. It is used to collect configuration details and upload them to the management repository.
• B. Configuration collection happens once an hour.
• C. A customer can associate an SR to their configuration data to reduce issue resolution time.
• D. Oracle Base, ASM, and GRID home must have the same owner for installation to work.
• E. Configuration collection occurs every 24 hours.

Correct answer: A, C, E

Explanation

The correct statements about Oracle Configuration Manager (OCM) include that it collects configuration details (A), allows association of service requests to configuration data to speed up issue resolution (C), and that configuration collection occurs every 24 hours (E). Options B and D are incorrect because OCM does not collect data hourly and ownership of Oracle Base, ASM, and GRID home is not a requirement for installation.