Oracle Service Cloud Developer — Question 10

A customer has received an email notification about a temperature alert on one of the storage servers on their Exadata system.
What action can the customer take to further investigate the alert?

Answer options

• A. Log in to the Oracle database and query v$temperature.
• B. SSH to the storage server and use the CeIICLI sensor_check command to get information about the storage server’s health.
• C. Log in to the ILOM service processor and view the current status of the sensors and indicators on the system.
• D. Enter the data center and immediately power off the storage server.
• E. Run exachk to find the system component that might be having a problem.

Correct answer: B

Explanation

The correct answer is B because using the CeIICLI sensor_check command provides specific health information about the storage server, which is crucial for investigating temperature alerts. Option A is incorrect as querying v$temperature does not provide direct health status, C is not as effective for immediate troubleshooting, D is unsafe and unnecessary, and E is more general and does not target the specific temperature issue.