Oracle Benefits Cloud 2021 Implementation Essentials — Question 20

If a customer has more than one transaction with the same number within a Lockbox transmission, then in which two receipt statuses are the receipts left? (Choose two.)

Answer options

• A. On-account, if the Customer Account Number or MICR is provided and there are no matching recommendations
• B. Unapplied, if the Customer Account Number or MICR number is provided
• C. Unidentified, if the Customer Account Number or MICR is not provided and there are no successful matching recommendations
• D. Applied, if the Customer Account Number or MICR number is provided

Correct answer: B, C

Explanation

The correct statuses are 'Unapplied' and 'Unidentified'. 'Unapplied' is used when a Customer Account Number or MICR is given but cannot be matched, while 'Unidentified' is for cases where neither is provided and no successful matches occur. The other options do not apply under these circumstances.