Oracle Field Service Cloud Service 2020 Implementation Essentials — Question 36

Which two are valid considerations when leveraging the OIC connectivity agent for high availability on-premise environments? (Choose two.)

Answer options

• A. You cannot have more than two agent instances per agent group. Attempting to include a third agent instance in the same group during installation results in an error.
• B. Each host on which the agent is installed must be configured on separate subnets assigned to the same OIC agent group.
• C. You should install the connectivity agents on the same host as the target application, then specify different agent group identifiers for each agent during its installation.
• D. You will need to have OIC ServiceDeployer role permissions in order to download and install the OIC on-premise connectivity agent.
• E. The File Adapter is not supported in high availability environments. When using the File Adapter and if some groups have multiple instances, use a dedicated agent group (with one agent only).

Correct answer: A, E

Explanation

Answer A is correct because there is a restriction on the number of agent instances allowed in a single group. Answer E is also correct as it highlights the limitation of the File Adapter in high availability settings. The other options either provide incorrect configurations or requirements that do not align with best practices for high availability with the OIC connectivity agent.