Oracle Field Service Cloud Service 2020 Implementation Essentials — Question 22

Which two statements are true regarding mapper activity? (Choose two.)

Answer options

• A. You cannot drag and drop a source on to a target that is already mapped.
• B. You can drag and drop a source on to multiple targets.
• C. You can drag and drop switcher activity in the target.
• D. You can drag and drop function activity in the target.

Correct answer: A, B

Explanation

Option A is correct because if a target is already mapped, you cannot drag another source onto it, maintaining the integrity of the mapping. Option B is also correct as it allows for flexibility in mapping multiple sources to different targets. Options C and D are incorrect since they refer to actions that do not apply to mapper activity, as switcher and function activities are not part of the mapper's drag-and-drop functionality.