Oracle Field Service Cloud Service 2020 Implementation Essentials — Question 1

One of your downstream applications is becoming overwhelmed with too many individual synchronous invocations from your newly-implemented OIC orchestration-style integration. It has been recommended that you redesign the integration to take advantage of the batch processing capabilities of the application.
Which OIC approach is appropriate to implement this OIC design best practice? (Choose the best answer.)

Answer options

• A. Use the Append operation of the Stage File action.
• B. Define an Ad-Hoc mapping within a while loop action.
• C. Disable tracing and message tracking for each invocation.
• D. Create a custom batch call with JavaScript, register the library and invoke a Function call.

Correct answer: D

Explanation

The correct answer is D because creating a custom batch call allows you to leverage JavaScript to efficiently process multiple invocations in a single call, thus reducing the load on the downstream application. Options A and B do not address the need for batch processing effectively, and option C would not solve the underlying issue of overwhelming the application.