Nutanix Certified Associate v6.10 (NCA) — Question 2

What priority case can be opened to guarantee a 8-hour response for a customer with Production Support?

Answer options

• A. P1
• B. P2
• C. P3
• D. P4

Correct answer: C

Explanation

The correct answer is C, P3, as it is designed to provide an 8-hour response time for issues that do not critically impact production. P1 indicates a critical issue requiring immediate attention, while P2 and P4 prioritize cases that have lesser urgency and longer response times.