Netskope Certified Cloud Security Expert (NCCSE) — Question 34

A company user is working onsite at a partner’s office as a contractor. They report that when they are onsite, the Netskope Client is disabled due to an error and that they are unable to access certain applications. When they are traveling or at home, the Netskope Client is enabled and working.

Which two statements describe the reasons for this behavior? (Choose two.)

Answer options

• A. The Netskope client on-premises detection is failing on the partner network so no traffic is steered.
• B. The partner network may be blocking the outbound connection to Netskope; the Netskope client must be able to reach the tenant-specific gateway URL to successfully connect.
• C. The partner network may be using SSL/TLS inspected.
• D. The partner’s network does not have the Netskope AD Connector configured so the client fails to connect due to a lack of user identity.

Correct answer: A, B

Explanation

Option A is correct because if the on-premises detection fails, the Netskope Client won't be able to steer traffic. Option B is also valid since the client needs to reach the gateway URL, and any blocks on the partner network would prevent this. Options C and D do not directly explain the client being disabled; they relate to different functionalities of the network.