Netskope Certified Cloud Security Expert (NCCSE) — Question 12

Users at your company’s branch office in San Francisco report that their clients are connecting, but websites and SaaS applications are slow. When troubleshooting, you notice that the users are connected to a Netskope data plane in New York where your company’s headquarters is located.
What is a valid reason for this behavior?

Answer options

• A. The Netskope Client’s on-premises detection check failed.
• B. The Netskope Client’s default DNS over HTTPS call is failing.
• C. The closest Netskope data plane to San Francisco is unavailable.
• D. The Netskope Client’s DNS call to Secure Forwarder is failing.

Correct answer: C

Explanation

The correct answer is C because if the closest Netskope data plane is down, users in San Francisco would connect to a more distant data plane, leading to latency. Options A, B, and D focus on specific failures within the Netskope Client but do not address the fundamental issue of data plane availability affecting performance.