Netskope Certified Cloud Security Professional (NCCSP) — Question 11

After deploying the Netskope client to a number of devices, users report that the Client status indicates "Admin Disabled". User and gateway information is displayed correctly in the client configuration dialog.
Why are clients installing in an "Admin Disabled" state in this scenario?

Answer options

• A. All devices were previously disabled by the administrator.
• B. The user's identity is not synchronized to Netskope.
• C. The user's password was incorrect during enrollment.
• D. The user's account has no mail ID attribute in Active Directory.

Correct answer: B

Explanation

The correct answer is B because if the user's identity is not synchronized to Netskope, the client will not be able to function correctly, resulting in the 'Admin Disabled' status. Options A, C, and D do not directly relate to the synchronization issue, which is critical for the client's operational status.