NetApp Certified Storage Associate (NCSA) — Question 4

You receive the AutoSupport message, "CONTROLLER TAKEOVER COMPLETE PANIC" from a FAS3250 controller. You suspect a hardware issue. A core file was written to disk.
In this scenario, which two actions would you perform to obtain more information? (Choose two.)

Answer options

• A. You turn on "hardware debugging mode" using System Manager.
• B. You collect the core file and upload it to NetApp Global Services (NGS) for analysis.
• C. You boor the failed controller, carry out a giveback, and wait until the issue reoccurs.
• D. You boot the failed controller to maintenance mode and execute the sldiag command.

Correct answer: B, D

Explanation

The correct answer includes B and D because collecting the core file for analysis by NetApp Global Services provides expert assistance in diagnosing the issue. Booting the failed controller to maintenance mode and using the sldiag command allows for deeper diagnostics. Options A and C do not directly contribute to obtaining detailed information about the hardware problem.