NetApp Certified Data Administrator (NCDA) – ONTAP SAN — Question 22

During handover, a customer asks you how to obtain support from NetApp after installation.
What are two responses in this scenario? (Choose two.)

Answer options

• A. Visit.
• B. Visit mysupport.netapp.com
• C. Send an AutoSupport message from the system.
• D. Contact Global Support by telephone.

Correct answer: B, C

Explanation

The correct responses are B and C because visiting mysupport.netapp.com provides the customer with the support portal, and sending an AutoSupport message allows for automated assistance. Options A and D are not specific enough for obtaining support directly from NetApp.