NetApp Certified Support Engineer (NCSE) – ONTAP — Question 13

Which two NetApp tools should be used when troubleshooting the root cause of an unexpected controller reboot? (Choose two.)

Answer options

• A. Active IQ Unified Manager
• B. Active IQ Digital Advisor
• C. ONTAP CLI
• D. ONTAP Mediator
• E. Active IQ Config Advisor

Correct answer: A, C

Explanation

Active IQ Unified Manager provides insights and monitoring capabilities that can help identify issues leading to controller reboots, while ONTAP CLI allows for direct command-line troubleshooting to analyze the system's state. The other options, such as Active IQ Digital Advisor and Active IQ Config Advisor, offer guidance and configuration checks but do not focus specifically on troubleshooting reboot causes.