Microsoft Power Platform Fundamentals — Question 264

A carpet cleaning company uses Dynamics 365 Sales.
The process for entering customer information during onsite sales calls is very complicated. The company wants a simplified screen that allows salespeople to capture the customer name, phone number, and other information while speaking to the customer.
You need to recommend a solution that works on various types of mobile devices.
What should you recommend?

Answer options

• A. Microsoft Dataverse
• B. Power Automate
• C. AI Builder
• D. Canvas app
• E. Power BI

Correct answer: D

Explanation

The Canvas app is the correct choice as it allows for the creation of tailored applications that can run on multiple mobile devices, enabling salespeople to easily input customer information. Microsoft Dataverse, Power Automate, AI Builder, and Power BI serve different purposes and do not specifically provide a mobile-friendly interface for data entry during customer interactions.