Microsoft Power Platform Fundamentals — Question 199

You are creating a self-service solution to handle incoming sales support calls.

The solution must detect the caller's location and translate any information the caller provides from the caller's native language to English.

Which two components should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Power Virtual Agents
• B. Microsoft Azure Cognitive Services
• C. AI Builder Language Detection Model
• D. Microsoft Dynamics 365 Remote Assist for mobile

Correct answer: B, C

Explanation

The correct answers are B and C because Microsoft Azure Cognitive Services provides language translation capabilities, while the AI Builder Language Detection Model can identify the caller's native language. The other options, Power Virtual Agents and Microsoft Dynamics 365 Remote Assist for mobile, do not specifically address the language translation and detection requirements needed for this solution.