Microsoft Power Platform Solution Architect — Question 7

A company has a website that contains a form named Contact Us. Data from completed forms is saved to a shared document. An office administrator periodically reviews the document. The office administrator sends new submissions to another employee who creates contacts or updates existing contacts.
You need to recommend a solution to automate the process.
What should you recommend?

Answer options

Correct answer: D

Explanation

Dynamics 365 Marketing is designed to automate customer engagement processes, such as managing submissions from forms and integrating them into a contact management system. The other options, while useful in various contexts, do not specifically address the need for automation in handling form submissions and managing customer contacts effectively.