Microsoft Power Platform App Maker — Question 84

A company creates multiple cases in Microsoft Dataverse each day with a status of New.

For all cases with a status of New, the system must send an email to the customer and then change the status to In Process.

You need to create a Microsoft Power Automate cloud flow to automatically send the email.

What should you do?

Answer options

• A. Trigger the flow on a schedule and then configure the flow to use the Compose data operation to get a list of cases and send email to each from inside a loop.
• B. Trigger the flow on a schedule and then configure the flow to use the Dataverse List rows action to query case records using a filter and send email to each from inside a loop.
• C. Trigger the flow when the case is updated and then configure the flow to send the email.
• D. Trigger the flow manually on the case and then configure the flow to send the email.

Correct answer: B

Explanation

The correct answer is B because using the Dataverse List rows action allows you to efficiently query case records with a specific filter for the New status, making it ideal for batch processing. Option A is less efficient since it uses the Compose data operation without directly querying the cases. Option C triggers the flow on updates, which does not align with the requirement of sending emails for all New cases. Option D relies on manual triggering, which is not suitable for automation.