Microsoft 365 Fundamentals — Question 469

A company plans to implement Microsoft 365.

The company requires a Microsoft service that provides the following:

• Technical support
• An assigned Customer Success Account Manager
• Advisory support
• Cloud assistance
• Technical training

You need to identify the Microsoft service that will help the company implement Microsoft 365.

Which solution should you use?

Answer options

• A. Microsoft Online Services Program
• B. Microsoft Cloud Solution Provider (CSP)
• C. Microsoft Unified support

Correct answer: C

Explanation

The correct choice is Microsoft Unified support, as it encompasses all the required services including technical support and a Customer Success Account Manager. The Microsoft Online Services Program and Microsoft Cloud Solution Provider (CSP) do not provide the same comprehensive level of technical and advisory support as Unified support does.