Microsoft 365 Fundamentals — Question 369

A company purchases Microsoft 365 subscription directly.

The company is evaluating various support options that do not have additional costs for Microsoft 365 services.

You need to identify which support options are provided at no additional cost.

Which options should you identify? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Answer options

• A. Microsoft 365 admin center support request
• B. Microsoft Unified support
• C. Professional Direct Support for Microsoft 365
• D. Q&A forums and online help

Correct answer: A, D

Explanation

The correct answers are A and D because the Microsoft 365 admin center support request and Q&A forums provide free support options. In contrast, Microsoft Unified support and Professional Direct Support for Microsoft 365 are paid support services, which means they do incur additional costs.