Microsoft 365 Fundamentals — Question 199

After acquiring a Microsoft 365 E5 subscription, you are tasked with applying security features.
You are currently configuring a security feature that allows you to control how a Microsoft support engineer accesses information during a help session.
Which of the following is the feature you are configuring?

Answer options

• A. Customer Lockbox.
• B. Data Governance.
• C. Data Loss Prevention.
• D. Microsoft Office 365 Advanced Threat Protection.

Correct answer: A

Explanation

The correct answer is Customer Lockbox, as it specifically allows customers to control access to their data during support sessions. The other options, while related to security, do not provide the same level of access control during support incidents as Customer Lockbox does.