Microsoft 365 Fundamentals — Question 110

A company uses Microsoft 365.
The company wants to create a chat bot for integration with Microsoft Teams.
You need to identify a solution to create the chat bot.
Which solution should you choose?

Answer options

• A. Remote Assist
• B. Dynamics 365 Customer Service
• C. Power Virtual Agent
• D. Dynamics 365 Guides

Correct answer: C

Explanation

The correct answer is C, Power Virtual Agent, as it is specifically designed for creating chat bots that can be integrated with Microsoft Teams. The other options, while part of the Microsoft ecosystem, do not offer the same chat bot creation capabilities tailored for Teams integration.