Microsoft Teams Voice Engineer — Question 6

You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
✑ Park calls.
✑ Place calls on hold.
✑ Transfer calls to other users.
✑ Escalate calls to conference calls.
Which action will be affected by implementing Local Media Optimization?

Answer options

• A. Park calls.
• B. Transfer calls to other users.
• C. Escalate calls to conference calls.
• D. Place calls on hold.

Correct answer: D

Explanation

Implementing Local Media Optimization allows for direct media routing, which optimizes the call flow. However, placing calls on hold typically requires media to be routed through the cloud, so this action will be affected. The other actions like parking, transferring, and escalating calls can still function without being impacted by the optimization.