Managing Microsoft Teams — Question 7

Your company has five offices. Each office has a unique phone number.
You plan to deploy Phone System to all the offices.
You need to ensure that each office has a unique greeting message for the weekdays and a unique greeting message for the weekends. The solution must minimize administrative effort.
What should you create?

Answer options

• A. one auto attendant that contains all five phone numbers
• B. one call queue that contains all five phone numbers
• C. five auto attendants that each contains one phone number
• D. five call queues that each contains one phone number

Correct answer: C

Explanation

Creating five auto attendants, each with a unique phone number, allows for tailored greeting messages specific to each office for both weekdays and weekends. This method minimizes administrative effort as it allows for straightforward management of greetings per office. The other options do not provide the necessary customization for individual office greetings, making them less effective for this scenario.