Managing Microsoft Teams — Question 28

You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. The company has 1,000 users. All users in your company have a Microsoft 365 E3 license.
Approximately 400 of the users currently use Microsoft Teams for collaboration. The other 600 users use Microsoft Skype for Business Online for collaboration.
You plan to migrate all users to Microsoft Teams over the next three months. The coexistence mode is currently set to Islands.
You need to ensure that company users do not miss chat messages sent by other company users.
What should you do?

Answer options

• A. Ensure that all users are signed in to either Microsoft Skype for Business or Microsoft Teams.
• B. Change the coexistence mode to Teams only.
• C. Ensure that all users have both Microsoft Skype for Business and Microsoft Teams installed and are signed in to both applications.
• D. Change the coexistence mode to Skype for Business with Teams collaboration.

Correct answer: C

Explanation

The correct answer is C because having both applications installed and users signed in allows them to receive messages from both platforms, ensuring no communications are missed. Option A does not guarantee that users will receive messages from both applications simultaneously. Option B would restrict users to Teams only, which may not be suitable during the transition. Option D would not effectively address the issue of missed messages since it focuses on a different collaboration mode.