Microsoft 365 Security Administration — Question 33

You have a Microsoft 365 E5 subscription.

A customer requests access to all his personal data.

You need to manage the customer’s request.

What should you do first?

Answer options

• A. Create a content search.
• B. Enable sharing with external users.
• C. Set Require approval for all data access requests to On for Customer Lockbox.
• D. Create a Data Subject Request (DSR) case.

Correct answer: D

Explanation

The correct approach is to create a Data Subject Request (DSR) case, as it is specifically designed to handle requests for personal data access. The other options, while relevant to data management, do not directly address the customer's request for their personal data.