Troubleshooting Microsoft Exchange Online — Question 28

A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).
A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.
You need to resolve the issue.
What should you do?

Answer options

• A. Configure the scope of the address book policy to include DDG1 as a member.
• B. Instruct User2 to upgrade their internet browser.
• C. Instruct User1 to send the encrypted email to User2.
• D. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.

Correct answer: C

Explanation

The correct answer is C because when User1 sends the encrypted email directly to User2, it ensures that User2 receives a message they can decrypt, bypassing any issues related to the distribution group. Options A, B, and D do not address the core issue of encryption compatibility between User1 and User2.