Microsoft 365 Messaging — Question 127

You have a Microsoft Exchange Online tenant.
Remote users report that they receive an error message when they attempt to add their email account to Microsoft Outlook.
You need to confirm that the DNS records resolve correctly for the users.
Which two DNS records should you test? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

Correct answer: A, C

Explanation

The correct answers are A and C because autodiscover.outlook.com is essential for Outlook to automatically configure user settings, and outlook.office365.com is used for connecting to the Outlook service. The other options, while related to Office 365, do not specifically pertain to the configuration of Outlook email accounts.