Microsoft 365 Messaging — Question 116

You have a Microsoft Exchange Online tenant.

You plan to place a hold on all email messages stored in the mailbox of a user named User1.

What should you create first?

Answer options

• A. an eDiscovery case
• B. a data loss prevention (DLP) policy
• C. an information barrier segment
• D. a sensitive info type

Correct answer: A

Explanation

To place a hold on email messages, you must first create an eDiscovery case, which allows you to manage and preserve content. The other options, such as DLP policies, information barrier segments, and sensitive info types, do not facilitate the legal hold process required for emails.