Implementing a Hybrid and Secure Messaging Platform (legacy) — Question 12

Your company has a Microsoft Exchange Server 2019 organization that contains two servers in a database availability group (DAG).
The customer service department at the company uses public folders to receive customer communications. Only users in the customer service department can read items in the folders.
For a new customer, you create a mail-enabled public folder that has the default settings.
The customer reports that when she sends an email message to the email address of the public folder, she receives a non-delivery report (NDR).
You need to ensure that the public folder can receive email.

Answer options

• A. Grant the Author permission to the Default group
• B. Grant the Create items permission to the Default group
• C. Grant the Author permission to the Anonymous group
• D. Grant the Create items permission to the Anonymous group

Correct answer: D

Explanation

The correct answer is D because granting the Create items permission to the Anonymous group allows users outside the organization, like the new customer, to send emails to the public folder. Options A and B only modify permissions for the Default group, which does not help anonymous users. Option C, while giving Author permissions to the Anonymous group, does not grant the necessary capability to create new items in the folder.