Microsoft 365 Administrator — Question 421

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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Your network contains an Active Directory domain.
You deploy an Azure AD tenant.
Another administrator configures the domain to synchronize to Azure AD.
You discover that 10 user accounts in an organizational unit (OU) are NOT synchronized to Azure AD. All the other user accounts synchronized successfully.
You review Azure AD Connect Health and discover that all the user account synchronizations completed successfully.
You need to ensure that the 10 user accounts are synchronized to Azure AD.
Solution: From Azure AD Connect, you modify the Azure AD credentials.
Does this meet the goal?

Answer options

Correct answer: B

Explanation

Changing the Azure AD credentials in Azure AD Connect does not address the root cause of the synchronization issue for the 10 user accounts. These accounts may have other underlying problems such as filtering settings or attributes that prevent them from syncing, which modifying credentials does not resolve.