Microsoft Endpoint Administrator — Question 24

You have a Microsoft 365 E5 subscription that contains a user named User1 and uses Microsoft Intune Suite.
You use Microsoft Intune to manage devices.
You have a device named Devic1 that is enrolled in Intune.
You need to ensure that User1 can use Remote Help from the Intune admin center for Device1.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Answer options

• A. Deploy the Remote Help app to Device1.
• B. Assign the Help Desk Operator role to User1.
• C. Assign the Intune Administrator role to User1.
• D. Assign a Microsoft 365 E5 license to User1.
• E. Rerun device onboarding on Device1.
• F. Assign the Remote Help add-on license to User1.

Correct answer: A, B, F

Explanation

The correct actions are to deploy the Remote Help app to Device1, assign the Help Desk Operator role to User1, and assign the Remote Help add-on license to User1. The other options, such as assigning the Intune Administrator role or the Microsoft 365 E5 license, do not directly facilitate the specific requirement of enabling Remote Help functionality for User1 on Device1.