Microsoft Dynamics 365 for Retail (legacy) — Question 1

You are configuring the Retail catalog approval workflow. You delegate and assign work items to workflow users.
You need to manually assign a new task to a user.
What should you do?

Answer options

• A. Create a manual task and add it to a work item queue.
• B. Create a new work item email template to notify a user of new tasks.
• C. Create a manual task, add it to the workflow temporarily, and remove it once the task is complete.
• D. Create a new workflow notification to notify a specific user of the new task.

Correct answer: B

Explanation

Option B is correct because creating a new work item email template ensures that the user is notified about the new task, which is essential for task assignment. Options A and C do not notify the user directly, and Option D focuses on notifications rather than manual task assignment.