Microsoft Dynamics 365 for Customer Service (legacy) — Question 4

You are creating a new survey with the Voice of the Customer Survey designer.
Which two statements regarding the Voice of the Customer Survey designer are true?
Each correct answer presents a complete solution.

Answer options

• A. The Complete page must always display last.
• B. The Welcome page must always display first.
• C. Surveys can have up to three pages.
• D. Surveys can contain unlimited questions.

Correct answer: B, C

Explanation

Option B is correct because the Welcome page serves as the introductory part of the survey and must be presented first. Option C is also correct as it is specified that surveys can consist of up to three pages, while options A and D are incorrect since the Complete page does not have to be the last page, and surveys cannot have unlimited questions.